January 2019

BY KATHLEEN MOREO, RN-BC, BSN, BHSA, CCM, CDMS Quality improvement (QI) has been woven into the fabric of case management practice since the first CMSA Standards of Practice for Case Management were released in 1995. Since then, and through three revisions to the Standards of Practice, the consistent delivery of improved care quality has remained …

Advancing the Roles of Case Managers in Quality Improvement Read More »

BY JOSE ALEJANDRO, PhD, RN-BC, MBA, CCM, FACHE, FAAN Case managers throughout the healthcare continuum often find themselves in the most complex situations. This means case managers need the necessary negotiation skills, process improvement techniques, knowledge base and skills to influence a complicated and transforming healthcare system. How many times have we heard that it …

Becoming an Influential Case Manager Read More »