Author name: snwpadmin

The Social Determinants of Mental Health: Case Management’s Latest Mandate

BY ELLEN FINK-SAMNICK, DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP Case managers are the stewards of resource management in their organizations. They monitor the moving parts of healthcare utilization from admission and readmissions, to the intensity of services utilized, severity of illness, and recurrent presenting needs. This level of responsibility means that case managers are …

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Addressing Nurse Burnout with Stress First Aid

BY ERIN GILFENBAUM While career burnout among healthcare workers is not a new concept, nurses were faced with extraordinary new challenges due to the COVID-19 pandemic. As the healthcare professionals who coordinate patient care, nurse case managers encountered a sharp increase in patients and more complex cases, while navigating ever-changing protocols and fewer resources in …

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CMSA Foundation to Focus on Research and Process Improvement

The great work case managers demonstrate daily is often not recognized for its role in research and process improvement. Case managers are problem solvers, and every solution created is indeed an example of process improvement. Every solution monitored over time is research. Recently, the CMSA Foundation board of directors shifted their focus fully to advocating …

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Managing the Case Manager

BY SAMANTHA WALKER, RN, DNP, CCM, AND SANDRA ZAWALSKI, MSN, RN, CRRN, CCM, ABDA, MSCC This story is based on true events; only the names have been changed to protect identities. Therefore, we will call the patient Stella and, as luck would have it, Stella was also a certified case manager. Of note, Stella is a healthy, …

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