The Professional Case Manager as a Change Agent Through the Use of Evidence-Based Practice
BY KATHLEEN FRASER, MSN, MHA, RN-BC, CCM, CRRN “I have an almost complete disregard of precedent, and a faith in the possibility of something better. It irritates me to be told how things have always been done. I defy the tyranny of precedent. I go for anything new that might improve the past.” – Clara …