August 2023

BY ELLEN FINK-SAMNICK, DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP Case managers are the stewards of resource management in their organizations. They monitor the moving parts of healthcare utilization from admission and readmissions, to the intensity of services utilized, severity of illness, and recurrent presenting needs. This level of responsibility means that case managers are […]

BY ERIN GILFENBAUM While career burnout among healthcare workers is not a new concept, nurses were faced with extraordinary new challenges due to the COVID-19 pandemic. As the healthcare professionals who coordinate patient care, nurse case managers encountered a sharp increase in patients and more complex cases, while navigating ever-changing protocols and fewer resources in