Case Management Is Like Riding on a Roller Coaster
BY JANET COULTER, MSN, MS, RN, CCM, FCM Have you ever felt that your day was like riding on a roller coaster? There are the unknowns, the anticipated, the ups and downs, the twists and turns, loops with unexpected drops, and Friday afternoon surprises. It can be a thrilling, fast-paced ride with great patient outcomes, …
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