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Quality Connection: Leveraging Quality to Drive CM, UM & Revenue Cycle Outcomes

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BY PATRICIA RESNIK, MJ, MBA, FACHE, RRT, CPHQ, CHC, CHPC Introduction Quality, case management (CM) and utilization management (UM) are key to the financial success of a healthcare organization and play a vital role in the revenue cycle. This article focuses on important connections between quality, CM and UM, and the potential impact on organizational …

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The ASF Hits The Big Screen At Woodstock Film Festival

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WINDHAM, N.Y. – Two students from the Adaptive Sports Foundation’s (ASF) winter program are the subjects of the new documentary short film, “We Are Athletes”, which was produced by HUDSY, a Hudson Valley Film nonprofit which works with established and emerging filmmakers to tell local vital stories. We Are Athletes will have its World Premiere …

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Say “Hi” to Lily the Listening Bot: Share Some Feelings. Soon.

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BY GLENN P. ALLEN, MSOD I’ve spent nearly 40 years in learning and organization development. The past five years of my career have been spent working in healthcare. Rather than using space in this article to describe my motivations for developing Lily the Listener, and the professional experience that made it possible, I refer you to …

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Exploring the Existence, Challenges and Potential for Artificial Intelligence in Case Management

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BY TIFFANY FERGUSON, LMSW, CMAC, ACM, AND GARRY CARNEAL, JD, MA In the realm of case management, where the efficient assessment and coordination of care for high-risk and complex patients are paramount, the desire for improved technology efficiency has emerged as a solution to promote better clinical and business outcomes. This includes implementing more effective population health …

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