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BY SUSAN PLOUGH, MSN, RN, PHCNS-BC, CCM Part of the rich history of CMSA is its commitment to grassroots advocacy through Day on the Hill events. Hill Day is an important advocacy event because it connects members of Congress and their staff to case managers from across the country to talk about critical issues facing our […]

BY SADIE HUTCHINSON, RN Baton Rouge General Medical Center (BRGMC) did a review of their care management department to evaluate and identify structural and operational improvements. The reason for this review was to address growing hospital and physician concerns of patient delays in transitions for discharge. Nursing leadership was also concerned with the increasing number of

BY MARYANN OTT, RN, BSN, CCM, CPC, AND ANNE LLEWELLYN, MS, BHSA, RN, CCM, CRRN, CMGT-BC, BCPA, CM FELLOW Determining outcomes in workers’ compensation case management comes down to knowing the rules in your state, the organization you work for and the needs of the injured worker. In this article two seasoned workers’ compensation case managers talk

BY JANET COULTER, MSN, MS, RN, CCM, FCM In my favorite musical, Hamilton, the lead actor sings, “I’m not throwing away my shot.” Don’t throw away YOUR shot! Share your knowledge and research with the case management community. As case managers, we are intelligent, inquisitive and resourceful. We strive every day to help our clients navigate through

BY MARY ELLEN GERVAIS, PhD, RN, CCM Perhaps the first step in looking at outcomes for care management, or any clinical program, is to identify the purpose of capturing outcomes. First, outcomes are captured in order to report to those invested in the service (boards, clients or program administrators) how effective or ineffective the service is.

CMSA Case Management Boot Camp Spring 2023. CMSA STAFF In 2022, a key foundation project for CMSA was the development of a new CMSA Strategic Plan — EPIC — which was launched during the 2022 CMSA Annual Conference in Orlando. With a clear pathway for success, CMSA is able to focus on improving professional growth