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BY DR. LISA PARKER-WILLIAMS, DNP, MBA, RN, CCM PROFESSIONALISM AND CASE MANAGEMENT According to the U.S. Department of Labor, professionalism is communicating effectively and appropriately while always finding a way to be productive. In addition, professionalism involves the soft skills of integrity, responsibility, accountability and excellence (U.S. Department of Labor, n.d.). Fidelity is one of the […]

BY DR. COLLEEN MORLEY, DNP, RN, CCM, CMAC, CMCN, ACM-RN, FCM I am a big believer in the need for lifelong learning, the importance of continued professional development and the role of networking in these endeavors. That is why my membership in CMSA is an integral part of my professional toolbox. Recently, I was approached via

2023 CMSA ANNUAL CONFERENCE & EXPO It’s time to make your plans to join us for the 2023 CMSA Annual Conference & Expo, “Discovering Solutions, Driving Change,” June 27-30, 2023, in Las Vegas. CMSA never disappoints, with a jam-packed schedule offering CEs, opportunities to learn from experts in the field and your case management peers,

CMSA CASE MANAGEMENT BOOT CAMP March 10-12, Nashville, TN Case management is a growing healthcare profession, with a presence in every health delivery setting. Professionals moving to case management positions may or may not have access to adequate orientation and training. They often “learn on the job” and are not exposed to knowledge and skills

BY TIFFANY FERGUSON, LMSW, CMAC, ACM You are likely reading this article because you have already made some level of commitment to engaging in your professional development as a case manager. You have probably paid your membership to CMSA and are somewhat tapped into what is going on in the organization. However, the majority of individuals

BY GEORGIA REINER, MS, CPHRM A case manager accidentally discovers that a recording of himself giving a patient education is posted on the Facebook page of a patient’s family member. Another case manager receives a notice that she is being sued for disparaging comments she made about a patient without knowing that the patient was