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BY MICHAEL JOHNSON, BSN, RN, HN-BC Case managers have been using electronic systems that identify clients for outreach for many years. Whether daily, weekly or monthly, a list of clients is presented for the case manager to initiate engagement. This is usually based on a combination of the company’s business needs, program construct, regulatory requirements and […]

BY MARK FRANCIS Digital innovations continue to transform the healthcare landscape. While concerns surround certain aspects of technological advancement, such as data privacy and security, the digital trends we are seeing in the health field are bringing about much-needed, positive change. Since 2020, I have been the chief product officer for Electronic Caregiver, a leading telehealth

BY BARBARA ROBBINS, RN, BSN, MB The COVID-19 pandemic led to great growth in virtual collaborative care teams with telehealth tools. In one study, the use of telehealth tools in February 2021 was found to be 38 times higher than pre-pandemic levels and a catalyst to home care (reference 1). About 40% of surveyed patients indicated they

BY DENNIS ROBBINS, PhD, MPH, AND ROGER SANFORD Healthcare in the U.S. is headed in the wrong direction. The 2021 World Bank’s report found that, without healthcare reform, U.S. health spending will increase to $2.5 trillion in the next decade. This trend is unsustainable. COVID has exacerbated the complexity of the entire world, and no place is

BY MARY BETH NEWMAN, MSN, RN, CMGT-BC, CCM A rapidly growing area of competency for effective case management is digital health. To improve proficiency in this area, professional case managers must not only be knowledgeable about the types of digital health technologies available, but also ensure that their patients are able to use and benefit from

More Value Available to CMSA Members in 2022 What an exciting year it’s been here at the Case Management Society of America (CMSA). As the oldest organization focused on the growth and development of professional case managers across the healthcare continuum, CMSA is always looking to enhance the support available to case managers for high-quality,