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Exploring the Existence, Challenges and Potential for Artificial Intelligence in Case Management

BY TIFFANY FERGUSON, LMSW, CMAC, ACM, AND GARRY CARNEAL, JD, MA In the realm of case management, where the efficient assessment and coordination of care for high-risk and complex patients are paramount, the desire for improved technology efficiency has emerged as a solution to promote better clinical and business outcomes. This includes implementing more effective population health

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Mitigating Harm Related to Racial Bias in Healthcare Algorithms

BY KELVA EDMUNDS-WALLER, DNP, RN, CCM Artificial intelligence is pervasive in our everyday lives whether we recognize it or not. In the simplest terms, artificial intelligence (AI) is the science of making computers mimic human thoughts and actions in real-life environments. AI is a branch of computer science focused on creating machines that can learn, make

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