business

Artificial Intelligence in Case Management: Benefits and Precautions

BY SANDRA ZAWALSKI, MSN, RN, CRRN, CCM, ABDA, MSCC In recent years, artificial intelligence (AI) technology has made significant inroads in healthcare, and its impact on case management has been particularly notable. Case management is a critical aspect of healthcare, with the goal of being a patient advocate and ensuring that patients receive the most […]

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Linking on LinkedIn: Connecting with Case Managers Around the World

BY COLLEEN MORLEY-GRABOWSKI, DNP, RN, CCM, CMAC, CMCN, ACM-RN, FCM I am a LinkedIn aficionado. I love connecting with people and connecting people, and LinkedIn has increased my ability to do so exponentially. When CMSA first started discussing the creation of the International Special Interest Group (ISIG), I utilized LinkedIn to purposefully connect with case

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Telecommuting (Working From Home)

BY DONALD T. DECARLO AND ROGER THOMPSON Technological developments beginning in the 20th century have had a dramatic impact on the workplace. The COVID-19 pandemic has prompted a further dramatic shift as many employees transitioned to working from home or from locations apart from the traditional office. Before COVID-19, work was synonymous with the office. At the start

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